Testimonials


We recieved the order today, and the Bumi was an instant hit!  Thank you for the speedy and personal service!
 

Jennifer S. -CA

I received the order today, that was VERY fast shipping.   I am well pleased with your service and will certainly recommend you to my friends.

Robert R. -NC

You just do not get this kind of service any more from companies!  I appreciate all of your knowledge regarding your products, and the help you gave me in selecting what I need! :-)

Deeann S.

 I give you a five star rating! I found your site while searching out one of your pet shampoos. Not only did I get the shampoo cheaper than anywhere else, but your shipping costs are SO LOW...and free if I spend $25 or more! I have to say I've gotten the best service from your business than I ever have since I've done online ordering. THANK YOU!

Deb S. MN

We lost our leash a over a year ago and have been unable to find a replacement ever since. We are Lupine lovers and nothing else compares. A friend told us about you and suggested we contact you to see if you could help. I am so glad we did! We now have our matching Scotch Plaid leash again!! We sincerely appreciate all your time and effort to help us, you have gone above and beyond, and now our  Madison can strut in style once again!

Pam Jenson - SC

Rhonda, Thank you for getting me the supplements I needed for my mare. She's already improving! I'm so glad I found you-you just can't get the personalized service from a web site that you have shown. Your prices are great and from now on I'm coming to you first whenever I need supplies!

Shannon & "Abby" - OH

 I give you a five star rating! I found your site while searching out one of your pet shampoos. Not only did I get the shampoo cheaper than anywhere else, but your shipping costs are SO LOW...and free if I spend $25 or more! I have to say I've gotten the best service from your business than I ever have since I've done online ordering. THANK YOU!

Deb S. - MN

Hi Rhonda! The Crazy Daisy collars and harness look great on my dogs. Thank you so much for your patience and excellent customer service!!

Jami

Just wanted to let you know how much I LOVE that undercoat brush.  I really appreciated you getting it in for me.  P.S. also love my new lupine stuff!

Tammy W. - NC

Hi Rhonda! Love the collars and leashes we bought!! They were perfect since we have two large puppies who are named Luna(moon) and Soleil (Sun). I tried to get a picture but I was't fast enough. Those two chewed through each other!! Can you believe it? Anyway, we were going to return them to you and hopefully get exact replacements, I love the design. My only wish was that they came in the large collar, but I will take what I can get. Thanks so much for customer service. It feels like we have known you forever. 

April H. - CA

Rhonda, I wanted to tell you, you should add this to your listing for diaper rash. My daycare lady has six grown  children, grand children and always done daycare and her in laws have always bought her this same stuff out of state I think Indiana.  At a drug store.  Well, last week she found out that the store closed and she was devastated. I had asked her to get me some because she sent some home a few weeks ago for my son who looked liked he had curling iron burns on his bottom from teething it was such bad diaper rash and no joke it was gone so fast,  I have so many creams and stuff all over the house and there is nothing like this Corona.  I gave her a tub today as a gift, she almost cried!!  She was ecstatic!!!  We will be forever buyers from you and I will even be telling friends!  You definitely should add this to your title for Corona.  You will sell a ton I bet!  Thanks so much!!  Well, don't sell to much I will want more eventually!!  HAHA Thanks again for the fast shipping!! 

Johanna - OK

Rhonda, I have to say that it's been so nice dealing with you. I only made a small purchase, but you made it so special. You have such a way of making an impersonal website purchase so warm and friendly.Thank you for the little extra things that you sent too, and I will be back to your store in the future.

Mary Higgins - CO

Our dog goes through those rawhide chews so fast it's not even funny. I don't know whats in those  sticks but our dog goes nuts over them! She eats them like treats. Sometimes she even "attack's" them first!  As long as you carry them we will be back over and over again. Plus, once I found out about your place and how you take in the animals like you do, we were impressed. Another good reason to support your business! :-)

Michele - Oregon

 I had to write and tell you how happy we are with our dog bed and your service. We have been searching for a bed for our Pom Pom, they are either too big, too flat, or the quality is not up to par. Well, in searching we found your site. We compared your beds to others and the pricing as well. Your prices are very reasonable and your shipping charge is out of this world! There were some sites that had the dog beds a little cheaper, but the shipping they were charging was ridiculous! Made up for the lower price! I have to say that the price we were charged including your shipping was the BEST. I'm so glad we shopped around, and found you, and so is Sophie! Best of luck with your business. We will be back for a new collar next.

Marlene - CA

Rhonda!  Just wanted to let you know the package arrived safe & sound last night!  And needless to say, I barely could get it open again before Zoey & Freedom had their noses poked down into it!  I hate to say it, but at first they could have cared less about the new blankets & special toys you sent them!  All they cared about were the treats!  And of course they loved them!  The pumpkin treats smelled so good that my husband & I almost had to try them ourselves!  I don't think Zoey & Freedom would have liked that too much though!  Finally after the excitement of the treats, they did check out the toys & blankets.  In fact, I am working on getting some pictures taken of them using the blankets to send to you!  I think I got a couple good ones last night with each of them & the new toys!  Maybe by this weekend, I can get all of them & email them to you!  Thank you so much for sending the special toys!  I think out of all the millions of toys they have, we have never had an elephant or pig.  Zoey even took the pig to bed with her last night!  Must have been pretty special because just not every toy gets to go to bed with her!  I love the tag silencers.  They were exactly the right size & I did notice a big difference after I put them on.  Didn't even know they made things like that!  Well I just wanted to thank you so much for all the special care you have taken with your wonderful packages!  All of us definitely appreciate you sending the little extra stuff you do with the packages.

Kendra - Kansas

We have two Labrador retrievers- a 2 1/2 year old black lab, Luke, and a 2 1/2 month old yellow lab, Sheena. Wow! After hesitating for some time, I finally ordered the Organic Bumper Bed.They both absolutely love this bed! It's so durable and stands up to those sharp little puppy teeth and claws. The washable covers are a huge plus. I got an extra-large so they could share the bed which they do very comfortably, but I think I'm going to have to get a second bed when the puppy grows up! I love the that the filling is made from recycled materials. Thank you!

Louise - Orlando, Fla

I just wanted to let you know how satisfied I was with my service. The collar looks great, got here so fast, and the cute little gifts were a very sweet touch. My dog loved them, but not as much as she loves her new collar! Thanks for the great service and experience. If we ever need another pet supply, we definitely know where to go!
Thanks again
 

Neil, Danae, & Booie -IL

We just received our West Paw bed-the Bumber Bed, and I couldn't wait to write you. I am so ECSTATIC! The quality of this bed is unsurpassed! I'm so happy that I ordered this from you. I never expected the bed to be as exceptional as it is. It's so puffy and cozy-I want to sleep in it! The pictures don't do it justice. Our little Pug, Munson jumped in it as soon as we put it on the floor, and I love the idea that I can wash everything separately if need be. If anyone is undecided on  a bed for their dog, this is a sure bet. You won't be disappointed, and it was free shipping!  I checked many web sites before finding you, and I have to say-you were the cheapest both in product and shipping. I am so happy with my purchase from you, and the communication with you was another A+. You just gained a fan with us!

Linda S. Oregon

I recently ordered some Micro Tek shampoo and spray.  I absolutely could not believe what EXCELLENT service I received!  :-)
I just have to thank you so very much.  It was truly a pleasure doing business with your company.  Your website is wonderful, and I can really tell what devoted animal lovers you are.  The shampoo and spray has already worked wonders on our pet's winter itch!
 
Thank you again!

Deb S - Bloomington,MN

Good Morning, Rhonda!  Just wanted to let you know the harness arrived safe & sound yesterday!  And guess what?  It works perfectly!  We've had quite the time trying to find a harness for our 12.5 pound miniature schnauzer, Zoey.  To make a very long story short, Zoey received a pacemaker on December 5.  One month today, I guess it would be!  Anyway, she can no longer wear a normal collar as she has the lead wire going to her heart & her pacemaker in her right jugular vein in her neck.  So the cardiologist said we needed to go with a harness instead.  Well we started out with a normal harness that fit her great.  Well our local vet broke the clasp on it when she went in for a check-up & we've had a time ever since!  They had two other brands of step-in harnesses which were either too big or too small for her.  Stumbling around the internet that one day, I found your website that had the Lupine brand & it went about 3 inches bigger than the other brands we had tried.  And that is exactly what we needed for our little Zoey!  And the step-in harness is so much better because it does not go anywhere close to her neck & jugular vein they were worried about.  So needless to say, you were a life safer!  Thank you so much again for all your help & trouble!  And a big thank you goes from Zoey & Freedom our other miniature schnauzer for the treats you included in that envelope!  They had it figured out there was something else in there besides the harness even before I could get the envelope open!  Needless to say, they loved the treats!!  Thank you so much! 

Kendra - Kansas

Thanks for the free treats we got for the cats! They went crazy for those little mice. The Lupine collars look great on them, and we received them so fast! Next we're going to get them one of those cozy beds! Thanks again- your the best!

Dominique - CA

What a cool store! If they don't have it-just ask and they'll find it for you, and not overcharge you! It's like having a personal shopper! And the shipping? I don't know how they do it-but it's GREAT!

Tami - Ohio

This is the best little place. So glad I found you. My puppies LOVED their cookies. Thanks we'll be back!

Jeanie Scmidtt - Ohio

Nice people to deal with. Very happy with my lead ropes. Perfect price, and great shipping!

Bruce McDermot - Billings, WY

I bought from your store were 2 fly sheets. I am very happy with them and will check your store in the future for your great products.
I had a Saratoga Fly Sheet for much more money that rubbed my horse's shoulders and I was not happy.
Thanks for your service.
 

Janine Corrado - LA

Very happy with my halter, thanks. Good quality, good price.  Have added you to my saved favorites.
 

 

Pam - Ohio

The halter was absolutely perfect it fits my horse great and is the color that I wanted so I am very pleased with the product. Thanks

Bre - Houston, Texas

My grandchildren were pleased with the things I bought.  We used them at the fair.  Would buy from you again.  thanks.

Sharon Higgins - FL

This is a wonderful heavy duty lead rope, that actually is thicker on the end to keep it from fraying, which is always helpful. So if you are considering a new one, get this one because it is wonderful and at an affordable price!!!

Jeff Andreasan

I purchased the leather halter and love it. It is beautifully made, great quality, and for a wonderful price. I bought to use for everyday but because of the quality will save for show weekends.

 

TJ Hammond - SC

Very nice Draft halter! Well worth the price, and then some. Great deal.

Robyn Palstine - Idaho

Own three breakaway halters. Best halters I have ever owned. Also, got to test one out yesterday when my gelding jerked back while being tied to round pen. Halter snapped at crown as it should. Yet, have watched my farrier go round and round with my mare and the halter never gave. You will not be disappointed. Ordering a crown leather now.

Maryellen - California

What a deal! I love my Lupine, and my girls look so cute. I'm sending pictures.

Deena Gill - Jacksonville, FL

Thank you for shipping to Canada-not many places do at a reasonable price. Rambo loves his new Bone Hunter (me too). Great customer service-thank you Rhonda.

Kari Dunn - Quebec, Canada

I purchased Peacock stirrups from Rhonda, and wanted to get extra bands-she sent them right a way and at no charge. Now that's customer service!!!

Liz Fordam - Worcester, MA

Love chatting with Rhonda. Nice to deal with a small business that treats you like family. My Bobo, Ryder, Reese, and Wizard look absolutely great in their new Lupine that I got from her. I highly recommend shopping from Rhonda. The customer service can't be beat, and like they say, their shipping is really low. Thank you very much-talk to you soon.

Mary Lucia - AZ

What great customer service! I have been searching for Wolf Song for a while...needless to say they got for me in no time at all. I don't know how they did it!, but I'm so HAPPY!! Jasper looks great in his matching collar and leash!  Love that pattern. Greg & Rhonda really go the extra mile, and that's such a wonderful attribute for a business. I'll never go anywhere else-they have everythng I need to keep Jasper happy! Thanks guys.

Marti Jacobs

What personalized service. I have become quite a fan of theirs, because they treat me like family not just another sale. I can't compliment Rhonda & Greg enough on how happy they have made all my shopping experiences. They have gone the extra mile for me on more than one ocassion and I appreciate that so much! So nice to deal with a smaller store, rather than a big company that just treats you like a dollar sign. They have gained a loyal customer and I have gained a friend.                                                  

                                                                                                                                           

Rita South Carolina